Privacy Policy

Information We Collect

El Palenque Mexican Restaurant collects personal information that you voluntarily provide through the forms on our website. This includes:

• Contact forms: Name, email address, phone number, and message.
• VIP Club signup: Name, email address, phone number, and birthday.
• Location-specific forms (Spring & Tomball): Name, email, phone, and event details.
• Job applications: Name, email, phone, and position of interest.

How We Use Your Information

We use the information collected through our forms for the following purposes:

• Responding to your inquiries and contact requests.
• Sending VIP Club promotions, exclusive offers, and event invitations.
• Processing catering requests and reservation confirmations.
• Contacting you regarding employment opportunities.
• Improving our services and customer experience.

CRM and Data Storage

Information submitted through our website forms is transmitted securely to our customer relationship management (CRM) system, where it is stored and used to manage customer communications and marketing. Your data is not sold or shared with third-party marketers.

Email Communications

By joining our VIP Club or submitting a form, you agree to receive occasional emails from El Palenque regarding promotions, events, and special offers. You may unsubscribe at any time using the link provided in each email.

Cookies and Analytics

Our website uses Google Analytics to collect anonymous usage data such as page views, visit duration, and general location. This data helps us understand how visitors use our site so we can improve it. We do not use cookies to track personal information for advertising purposes.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws and regulations. You may request deletion of your personal data at any time by contacting us.

Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights or if you have any questions about this Privacy Policy, please contact us atinfo@gopalenque.comor call (281) 353-4055.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact: